Today's workers lack job security, face greater competition, are under pressure to produce more in a shaky economy, often don't have strong leaders, and are employed by dysfunctional organizations. No wonder they feel powerless, underappreciated, and underpaid. This book addresses precisely those conflicts with a proven plan of action.
Michael P. Leiter is professor of psychology at Acadia University in Canada and director of the Center for Organizational Research & Development, which applies high-quality research methods to human resource issues that confront organizations. He holds the Canada Research Chair in Occupational Health and Wellness at Acadia University. Christina Maslach is professor of psychology and the vice provost for undergraduate education at the University of California, Berkeley. She has conducted research in social and health psychology and is best known as a pioneering researcher on job burnout and as the author of the widely used Maslach Burnout Inventory (MBI). She has written numerous articles and books, including Burnout: The Cost of Caring; the coedited volume Professional Burnout: Recent Developments in Theory and Research; and two prior books with Michael Leiter, The Truth About Burnout and Preventing Burnout and Building Engagement.