The sequel to the classic Mining Group Gold offers ideas, tools, and techniques for increasing team productivity in any environment-public or private sector; profit or nonprofit; service or manufacturing-based.
Tom Kayser, author of Mining Group Gold (3rd edition), is the president of Kayser Associates, Inc., a human resources consulting firm. For 30 years he worked for the Xerox Corporation, where he helped create and implement the Xerox worldwide Total Quality strategy, Leadership Through Quality, that led to Xerox being awarded the esteemed Malcolm Baldrige Award. Tom is an expert in organizational behavior and change, group facilitation, team-building design, and executive coaching. Tom also speaks at many universities and professional organizations.