Business Information Systems: Technology, Development and Management for the E-Business by Simon Hickie, Andrew Greasley, Paul Bocij (Paperback, 2014)
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About this product
- Author(s)Andrew Greasley,Paul Bocij,Simon Hickie
- PublisherPearson Education Limited
- Date of Publication18/12/2014
- GenreManagement & Business: General
- Place of PublicationHarlow
- Country of PublicationUnited Kingdom
- ImprintPearson Education Limited
- Weight1304 g
- Width195 mm
- Height265 mm
- Spine27 mm
- Edition Statement5th Revised edition
- Table Of ContentsPreface Guided tour Plan of the book About the authors Acknowledgements Publisher's acknowledgements Part 1 INTRODUCTION TO BUSINESS INFORMATION SYSTEMS 1 Basic concepts - understanding information Links to other chapters Learning outcomes / Management issues Introduction Data and information Creating information Qualities of information Case study 1.1: Technology sponsors a complementary form of capitalism The business environment Managerial decision making Case study 1.2: Dealing with the data deluge Focus on knowledge management Summary Exercises References / Further reading / Web links 2 Basic concepts - an introduction to business information systems Links to other chapters Learning outcomes / Management issues Introduction Introduction to systems Different types of systems Business information systems Resources that support BIS Categories of business information system E-business systems Enterprise systems BIS and strategic advantage Case study 2.1: PayPal eyes in-store retail customers Mini case study: Capital One develops information leadership Case study 2.2: Corporate IT falling short of potential Summary Exercises References / Further reading / Web links 3 Hardware and software Links to other chapters Learning outcomes / Management issues Introduction Components of a computer system Major categories of computers Types of microcomputers Input devices Case study 3.1: Mainframes are thriving in a cloud world Mini case study: Optical mark recognition Case study 3.2: Hertz reaps virtualisation rewards Case study 3.3: Business life - Rise of the paperless meeting Case study 3.4: Cloud is silver lining for German online bank Fidor Output devices Focus on printers Storage devices Processors Categories of software Document production software Graphics packages Spreadsheets Management applications of productivity software Multimedia software Software for using the Internet Focus on software distribution models Summary Exercises References / Further reading / Web links 4 Databases and business intelligence Links to other chapters Learning outcomes / Management issues Introduction Databases Business intelligence Data warehouses Case study 4.1: Big data put under the spotlight as never before Case study 4.2: Making business intelligence work Business analytics Case study 4.3: After 160 years, the value of maps is starting to be appreciated Mini case study: How to get rid of 'devil customers' Mini case study: Using GIS to identify road traffic accident locations Mini case study: Traders' tools turn tables on dodgy deals Summary Exercises References / Further reading / Web links 5 Networks, telecommunications and the Internet Links to other chapters Learning outcomes / Management issues Introduction Computer networks Network components Network types The Internet Case study 5.1: Death of a matchmaker Focus on how the Internet works - Internet standards Focus on mobile or wireless access devices Case Study 5.2: Americans turning off TV and on to digital devices Focus on EDI Focus on Voice over IP (VOIP) Case study 5.3: Asian apps challenge Western dominance Summary Exercises References / Further reading / Web links 6 Enterprise and functional BIS Links to other chapters Learning outcomes / Management issues Introduction Enterprise systems Case study 6.1: ERP: A convincing case must be made before investment Case study 6.2: Managing the supply chain Mini case study: The supply chains that could bind unsuspecting managers Operations information systems Case study 6.3: Retail applications of TPS by Sainsbury's Management information systems Departmental applications Summary Exercises References / Further reading / Web links
- Author BiographyAndrew Greasley lectures in Information Systems, Operations Management and Simulation Modelling at Aston Business School, Aston University. Paul Bocij is a Senior Teaching Fellow at Aston Business School. An experienced educator, he has worked for a wide variety of institutions, including universities, colleges and numerous commercial organisations. His commercial experience includes time spent in the fields of programming, management, training and consultancy. Simon Hickie has worked for 20 years as a senior lecturer in business information systems, having previously worked for 10 years in the management information systems field in a variety of roles including progammer, project manager and trainer. His particular interests lie in the areas of information systems in SMEs, change management and strategic information systems management.
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