Foreword. Acknowledgments. Introduction. 1. The Need for Enterprise Innovation. Business and IT Trends. Increased Uncertainty. Productivity. Security. Business Management of IT. IT Priorities. Emerging Technology as the Next Competitive Advantage. The New Technology Adoption Lifecycle. Enterprise Software Trends. Return of the Major Players. Wireless Middleware Market. Convergence of Software Categories. Software as a Service (SaaS). SaaS Value Chain. Key Emerging Technology Vendors. Key Applications. Refocus on Infrastructure. Into the Internet II Era. Web Services. Peer Services. Real-Time Computing. Business Process Management. Mobile Business. Enterprise Security. Summary. Extending the Radar Lessons.2. Web Services. Market. Web Services Evolution. Drivers for Adoption. Recent History. Web Services Value Chain. Looking Forward. Vendor Profiles. Technology. Business Strategy. Industry Scenarios for Web Services. Sales tax calculation. Travel services customization. Automotive aftermarket portal. Fitness Portal. Government Integration. Benefits of Web Services. New sources of revenue. Competitive advantage. Business agility. Virtual enterprise. Increased customer satisfaction. Increased productivity and reduced costs. Challenges for Web Services. Strategy. Trust. Security. Critical Mass. Strategy Considerations. Estimating Results. Extending the Radar Lessons. Extending the Radar Considerations.3. Peer Services. Market. Evolution. Drivers for Adoption. Value Chain. Vendor Profiles. Technology. Business Strategy. Industry Scenarios. Distributing Computing for Engineering Design (Intel NetBatch). Peer-to-Peer Knowledge Management for M&A Activity (Baker and McKenzie). Supply Chain Collaboration. Partner Relationship Management. Benefits. Challenges. Strategy Considerations. Estimating Results. Extending the Radar Lessons. Extending the Radar Considerations.4. Real-Time Computing. Market. Evolution of the Real-Time Enterprise. Drivers for Adoption. Value Chain. Vendor Profiles. Technology. Business Strategy. Industry Scenarios. Telecommunications. Energy Trading. Supply Chain. Retail. Consumer Packaged Goods. Financial Services. Chemicals. Benefits. Competitive advantage. Improved responsiveness and customer satisfaction. Increased revenues. Increased productivity. Cost reduction. Challenges. Identification of real-time processes. Re-engineering business processes for real-time computing. Faster operations require more precision. Managing real-time responses. Strategy Considerations. Estimating Results. Extending the Radar Lessons. Extending the Radar Considerations.5. Business Process Management. Market. Evolution. Drivers for Adoption. Vendor Profiles. Technology. Business Strategy. Industry Scenarios. Benefits. Holistic approach. Increased agility. Reduced complexity. Decreased cost of ownership. Faster return on investment. Challenges. Making the paradigm shift from IT integration to process integration. Abstraction of business process from business logic. Componentization of business logic. Training and change management. Strategy Considerations. Estimating Results. Extending the Radar Lessons. Extending the Radar Considerations.6. Mobile Business. Wireless Infrastructure Management. Mobile Commerce. Location-Based Services. Telematics. Electronic Tagging. Extending the Radar Lessons. Extending the Radar Considerations.7. Enterprise Security. Prevention. Biometrics. Wireless Security. Detection. Intrusion Detection. Reaction. Estimating Results. Extending the Radar Lessons. Extending the Radar Considerations.8. Emerging Technology Strategic Roadmap. Action Items for Extending the Radar. Action Item #1: Set clear objectives and ensure buy-in for the emerging technology radar process. Action Item #2: Put a business process in place to extend your current radar. Action Item #3: Prioritize emerging and disruptive technologies in the context of your business objectives. Action Item #4: Look for ways to embed emerging and disrup
NICHOLAS D. EVANS is a Director within the Emerging Technology Solutions practice of one of the world's leading business advisors and systems integrators. A widely recognized e-business consultant, speaker, and author, Evans has published over 100 articles for publications ranging from The Financial Times to Internet Week. His books include Business Agility: Strategies for Gaining Competitive Advantage through Mobile Business Solutions (Prentice Hall PTR). Evans was formerly National Technical Director for e-business at PricewaterhouseCoopers' Global Software Solutions Center. He co-founded the National Internet Practice for Coopers & Lybrand in 1997. Evans' clients have included 3M, AT&T, Abbott Labs, American Airlines, American Family Insurance, Best Buy, BP Amoco, Compaq, Conoco, First USA, Intel, Johnson & Johnson, Kodak, Major League Baseball, Schering Plough, SunTrust Bank, Texaco, Van Waters and Rogers, and many others.Evans holds a B.Sc.(Hons) and M.Sc. from Southampton University in England. He is a frequent advisor to the venture capital community and serves on several advisory boards.