Provides lessons learned from examples of knowledge management applications in a variety of organizational and global settings. Many KM issues are explored, including issues associated with building a KMS, organizational culture and its effect on knowledge capture, sharing, re-use, strategy, and implementation of KM initiatives and a KMS.
Murray E. Jennex is an assistant professor at San Diego State University and president of the Foundation for Knowledge Management (LLC). Dr. Jennex specializes in knowledge management, system analysis and design, IS security, and organizational effectiveness. He has managed projects in applied engineering and business and information systems development and implementation.