Confidence lies at the heart of civilization. Everything about an economy, a society, an organization or a team depends on it. Every step we take, every investment we make is based on whether we can trust ourselves, and others, to accomplish what has been promised.
Currently the Ernest L. Arbuckle Professor of Business Administration at Harvard Business School, Dr Rosabeth Moss Kanter has written twelve books on business and social issues. She is considered one of the most important living business gurus.