Provides the theoretical framework on how to manage crises in organizations. The author connects crisis management theories with practical examples from Chinese companies andhow they contribute to better crisis management not only in Chinese organizations, but also in organizations from other countries.
RUTH ALAS is a professor and Head of the Management Department at the Estonian Business School, Estonia. She teacheschange management andher researchfocuses on change and innovation management, crisis management, employee attitudes, learning abilities, organizational culture, leadership, business ethics and corporate social responsibility.She has written 26 management books and more than 100 articles. JUNHONG GAO a researcher at theEstonian Business School, Estonia.Her researchfocuses on crisis management and business ethics.