The lowest-priced, brand-new, unused, unopened, undamaged item in its original packaging (where packaging is applicable).Packaging should be the same as what is found in a retail store, unless the item is handmade or was packaged by the manufacturer in non-retail packaging, such as an unprinted box or plastic bag.See details for additional description.
As the workforce ages and younger trainers and managers emerge, facilitation skills take on a new importance and, with the increased use of social networks, new facilitation skills are needed. Written by two facilitation gurus, this book shows how to make any learning environment come alive.
Cyndi Maxey, CSP, owns Maxey Creative Inc., a communication consulting firm. She is a professional speaker, facilitator and coach and holds the Certified Speaking Professional designation with National Speakers Association. Kevin E. O'Connor, CSP, is a speaker, consultant, and teaches graduate and undergraduate classes at Chicago's Loyola University and Columbia College of Chicago. Kevin is also a Certified Speaking Professional.