The lowest-priced, brand-new, unused, unopened, undamaged item in its original packaging (where packaging is applicable).Packaging should be the same as what is found in a retail store, unless the item is handmade or was packaged by the manufacturer in non-retail packaging, such as an unprinted box or plastic bag.See details for additional description.
Preface; 1. There's no such thing as difficult people; 2. If you don't like the programme - change it!; 3. Build a better frame of mind; 4. Prevention is better than cure; 5. Choose to be assertive; 6. The power of persuasion; 7. Strategies for success; Index.
Alan Fairweather, The Motivation Doctor, spent a total of 23 years in sales, customer service and management. He worked in six different sales organisations as a Sales Engineer, Training Manager and Sales Manager. For the past eighteen years he has been running his own business as an international speaker in Asia, Europe, the US and the UK. Alan is also the author of How to Manage Difficult People and How to Be a Motivational Manager.