The lowest-priced item that has been used or worn previously.The item may have some signs of cosmetic wear, but is fully operational and functions as intended. This item may be a display model or store return that has been used.See details for description of any imperfections.
Instant Coaching is intended to boost coaching skills fast, and provide a good grounding in this skill. As with other books in the series each exercise also has a star rating showing the strength of the technique in a variety of situations.
Paul Birch is a change and creativity consultant and trainer. One of his previous roles was that of 'Corporate Jester' at British Airways - an internal consultant who challenges and provokes at all levels of the organization. A well-known author, he has also written Instant Leadership and co-authored Instant Teamwork and Instant Creativity in the Kogan Page Instant Series.