In this Section: 1) Brief Table of Contents 2) Full Table of Contents 1) Brief Table of Contents Part 1: Communication and Intercultural Competence Chapter 1: Introduction to Intercultural Competence Chapter 2: Culture and Intercultural Communication Chapter 3: Intercultural Communication Competence Part 2: Cultural Differences in Communication Chapter 4: Cultural Patterns and Communication: Foundations Chapter 5: Cultural Patterns and Communication: Taxonomies Chapter 6: Cultural Identity and Cultural Biases Part 3: Coding Intercultural Communication Chapter 7: Verbal Intercultural Communication Chapter 8: Nonverbal Intercultural Communication Chapter 9: The Effects of Code Usage in Intercultural Communication Part 4: Communication In Intercultural Relationships Chapter 10: Intercultural Competence in Interpersonal Relationships Chapter 11: Episodes, Contexts, and Intercultural Interactions Chapter 12: The Potential for Intercultural Competence 2) Full Table of Contents Part 1: Communication and Intercultural Competence Chapter 1: Introduction to Intercultural Competence Imperatives for Intercultural Competence Communication The Challenge of Communicating in an Intercultural World Chapter 2: Culture and Intercultural Communication Culture Why Cultures Differ Intercultural Communication. Chapter 3: Intercultural Communication Competence The United States as an Intercultural Community Competence and Intercultural Communication Basic Tools for Improving Intercultural Competence Part 2: Cultural Differences in Communication Chapter 4: Cultural Patterns and Communication: Foundations Defining Cultural Patterns Components of Cultural Patterns Characteristics of Cultural Patterns Cultural Patterns and Intercultural Competence Chapter 5: Cultural Patterns and Communication: Taxonomies Hall's High- and Low-Context Cultural Taxonomies Hofstede's Cultural Taxonomies The GLOBE Cultural Taxonomy A Synthesis of Cultural Taxonomies Chapter 6: Cultural Identity and Cultural Biases Cultural Identity Cultural Biases Identity, Biases, and Intercultural Competence Part 3: Coding Intercultural Communication Chapter 7: Verbal Intercultural Communication. The Power of Language in Intercultural Communication Definition of Verbal Codes Language, Thought, Culture, and Intercultural Communication Verbal Codes and Intercultural Competence Chapter 8: Nonverbal Intercultural Communication Characteristics of Nonverbal Codes Cultural Universals in Nonverbal Communication Nonverbal Functions in Intercultural Communication Cultural Variations in Nonverbal Communication Nonverbal Messages in Intercultural Communication Synchrony of Nonverbal Communication Codes Nonverbal Communication and Intercultural Competence Chapter 9: The Effects of Code Usage in Intercultural Communication Preferences in the Organization of Verbal Codes Cultural Variations in Persuasion Cultural Variations in the Structure of Conversations Effects of Code Usage on Intercultural Competence Part 4: Communication In Intercultural Relationships Chapter 10: Intercultural Competence in Interpersonal Relationships Cultural Variations in Interpersonal Relationships The Maintenance of Face in Interpersonal Relationships Improving Intercultural Relationships Interpersonal Relationships and Intercultural Competence Chapter 11: Episodes, Contexts, and Intercultural Interactions Social Episodes in Intercultural Relationships Contexts for Intercultural Communication Episodes, Contexts, and Intercultural Competence Chapter 12: The Potential for Intercultural Competence Intercultural Contact The Ethics of Intercultural Competence The Perils and Prospects for Intercultural Competence Resources Intercultural Films Online Resources Notes Credits Author Index Subject Index
Dr. Myron W. (Ron) Lustig is a renowned teacher, writer, scholar, and researcher. After receiving his Ph.D. from the University of Wisconsin, he had a distinguished career as a professor of communication at San Diego State University (SDSU). He is now an emeritus professor at SDSU, a past president of the Western States Communication Association (WSCA), and a recent recipient of WSCA's Distinguished Service Award, its highest honor. He is a former editor of Communication Reports and is currently on the editorial boards of several intercultural communication journals. His teaching and research interests include intercultural, group, and interpersonal communication theories, methods, and processes. Dr. Lustig has written 9 books or book revisions, over 30 scholarly research articles, and numerous conference papers. During several recent spring semesters, he has gained additional practical and theoretical lessons about Intercultural Competence while teaching intercultural communication to undergraduate and graduate students at Shanghai International Studies University. Dr. Jolene Koester was president of California State University, Northridge, one of the largest and most diverse campuses in the 23-campus California State University system, from 2000-2011. Under her leadership, the University improved graduation and retention rates, created a user-friendly campus, strengthened connections with the community, and increased fundraising. She also worked to make the University more learning-centered and focused on student success. Known nationally for her leadership in higher education, she currently serves on the board of directors of NAFSA, an association of international educators. She is also a past chair of the Board of Directors for the American Association of State Colleges and Universities, a former president of the Western States Communication Association, and remains active in issues related to higher education access and leadership. After earning a Ph.D. in speech communication from the University of Minnesota, she began her academic career as a professor of communication studies at California State University, Sacramento, and served in a variety of administrative positions there, including provost and vice president for academic affairs, prior to her appointment as president of Cal State Northridge.