The lowest-priced, brand-new, unused, unopened, undamaged item in its original packaging (where packaging is applicable).Packaging should be the same as what is found in a retail store, unless the item is handmade or was packaged by the manufacturer in non-retail packaging, such as an unprinted box or plastic bag.See details for additional description.
Tells about developing skills to manage and improve health and social care services. This book focuses on the role that a manager can play in ensuring effective delivery of high-quality services. It employs examples from social care and health settings to illustrate techniques for managing people, resources, information, projects and change.
Vivien Martin works in management and professional development at the University of Brighton Business School, UK. Julie Charlesworth is Lecturer in Public Management at The Open University, UK. Euan Henderson was formerly Professor of Educational Technology in The Open University Business School. He is currently a non-executive director of a primary care trust.
Euan Henderson, Julie Charlesworth, Vivien Martin
Taylor & Francis Ltd
Date of Publication
Business, Accounting & Vocational: Textbooks & Study Guides
Place of Publication
Country of Publication
41 black & white illustrations, 22 black & white tables