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About this product
- DescriptionCustomer relationship management, or CRM, is certainly a hot topic in business today. If you have a small or medium-sized business, chances are you're already aware of all it can do for you.
- Author BiographyJoel Scott is president of Computer Control Corporation and a well-known speaker on CRM and related technologies. David Lee is president of Vertical Marketing Inc., a software consulting firm. Scott Weiss is president and CEO of Core Solutions, Inc., a CRM consulting firm.
- Author(s)David Lee,Joel Scott,Scott Weiss
- PublisherJohn Wiley and Sons Ltd
- Date of Publication22/07/2008
- GenreComputing: Professional & Programming
- Place of PublicationChichester
- Country of PublicationUnited Kingdom
- ImprintJohn Wiley & Sons Ltd
- Content NoteIllustrations
- Weight650 g
- Width187 mm
- Height230 mm
- Spine25 mm
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