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Is your organization obsessive-compulsive or passive-aggressive? Corporate neurosis expert Manfred Kets de Vries analyzes dysfunctional organizational behavior in terms of accepted psychoanalytic types and arrives at some genuine insights into why some companies are healthier than others.
MANFRED F. R. KETS DE VRIES is professor of organizational behavior and management policy, Faculty of Management, McGill University, and is currently visiting professor in social psychology of management, Harvard University Graduate School of Business Administration. He is also a practicing psychoanalyst. DANNY MILLER is associate professor of management policy and organization theory, Faculty of Management, McGill University, and at Ecole des Hautes Etudes Commerciales, Montreal.