Performance is really good, on a par with ...our previous Tefal iron. Disappointed that it did not arrive with any paperwork regarding the warranty, especially as a new one has a 10year warranty on the boiler. It also arrived with no Instruction Manual. I got one e-mailed to me when I complained. Arrived in a plain box well padded with shredded cardboard packing. The machine was not as new looking as several other factory refurbs I have purchased, even had a few drops of water in the tank. The cord and head unit however looked good as new, so all in all it was acceptable. Not sure about picking it up by the handle, this relies on a plastic locking tab which doesn't look strong enough and is very stiff. I would not describe the unit as lightweight as it feels well built and solid.
Verified purchase: Yes | Condition: Refurbished
Arrived in good time. Was not in original box, but was well pa...dded. I was disappointed as I did not expect it to look quite so used. There was a small chunk out of the cork handle and the steam chord was dyed blue and the material had started to wear on the underside where it had obviously been rubbing against something in its previous life. Aesthetically it looked older than the 9 year old Polti I’d just thrown out. The iron works ok although it runs out of steam quite quickly, which my older Polti only did if I pushed it to the max. Crease wise it is good, controls are easy and it feels comfortable to hold. The tank is easily filled and I like the locking system which makes it much easier to carry. I have been using Polti steam generator irons for the last 30 years, and will not use anything else. I will notch this one up to experience, but will revert to buying new ones in future especially as they now come with a 10 year guarantee. I think this is overpriced for what you get.
Verified purchase: Yes | Condition: Pre-owned
I'd previously used a regular Steam Iron and then onto ...a Press. In comparison, the Steam Iron is much slower, repeating your tracks and the Press put creases in because you can't see what you are doing once the lid is down. This Iron does the job in one pass, lovely sharp creases in Trousers and Shirts. Early days, but pleased so far. I'm using Deionized water instead of Tap until I install a Water Softener. It's only a few pounds a gallon(5ltr) and should guarantee no limescale.
Verified purchase: Yes | Condition: Pre-owned
Wonderful iron, suc...h a step up from my previous steam iron which was a Morphy Richards which I paid less than £100 for but that's to be expected. The Vaporella is what I would consider industry standard for a small fashion business - takes up much less space than an industrial unit but delivers excellent results.
Verified purchase: Yes | Condition: Refurbished
The best irons had two other models previously and they ...are all to a professional standard.
Verified purchase: Yes | Condition: Refurbished