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24 black & white illustrations, 14 black & white tables, 24 black & white line drawings
Marilyn Marks Rubin, Mary E. Guy
Table Of Contents
Foreword, Richard Stillman Preface, Mary E. Guy and Marilyn M. Rubin 1. The Public Context David H. Rosenbloom 2. From Intergovernmental to Intersectoral Donald F. Kettl 3. From Trust to Doubt: The Federal Government's Tough Challenges Chester A. Newland 4. From Local to Global Donald E. Klingner 5. From Silos to Networks; Hierarchy to Heterarchy Rosemary O'Leary 6. From Administration to Management Kaifeng Yang 7. From Outputs to Outcomes Kathryn E. Newcomer 8. From Paper to Cloud Jooho Lee and B.J. Reed 9. From Sameness to Differentness Norma M. Riccucci 10. From Equality to Social Equity Susan Gooden 11. Seventy-Five Years of Professionalization Jeremy Plant 12. From Ethical Expectations to Professional Standards James H. Svara 13. Looking Back, Moving Forward Mary E. Guy and Marilyn M. Rubin
Mary E. Guy is past President of the American Society for Public Administration (ASPA) and a Fellow of the National Academy of Public Administration (NAPA). Her research focuses on the human processes involved in public service delivery as well as public administration in general. She has earned a number of awards for her work, including five Best Book Awards for Emotional Labor: Putting the Service in Public Service and Emotional Labor and Crisis Response: Working on the Razor's Edge (co-authored with Sharon Mastracci and Meredith Newman). Marilyn M. Rubin is Professor of Public Administration and Economics at John Jay College of the City of New York, USA and is Director of the College's MPA Program. She has authored several publications on fiscal policy and budget-related issues and has served as a consultant to municipal, state, federal and international entities. She is a Fellow in NAPA and the winner of a Distinguished Research Award from ASPA.