That's Not What I Meant!: How Conversational Style Makes or Breaks Your Relations with Others by Deborah Tannen (Paperback, 1992)

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ISBN-13: 9781853815126, 978-1853815126. How Conversational Style Makes Or Breaks Your Relations With Others. In this classic work - her first - Tannen brilliantly tackles crucial interactions, looking at conversations with colleagues, bosses, friends and family.
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