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Aims to help readers express their ideas, stand up for themselves in relationships both at home and at work, and get attention in the business world. The guide features idiot-proof steps for mastering specific skills, fun boxes and sidebars, and icons highlighting pitfalls.
Jeff Davidson, MBA, CMC, is the author of several books including THE COMPLETE IDIOT'S GUIDE TO MANAGING STESS, THE COMPLETE IDIOT'S GUIDE TO ASSERTIVENESS and THE COMPLETE IDIOT'S GUIDE TO MANAGING YOUR TIME.