Takes into account several changes in policy, attitudes and world events. This guide sets out straightforward procedures, relevant to all types of situation, and demonstrates how simple it is to behave with fairness, courtesy and sensitivity to all. It also includes a detailed A-Z of laws and agencies promoting equal opportunities.
Phil Clements and Tony Spinks are trainers with many years' experience of working in the equal opportunities field. Phil is Programme Area Leader at the Institute of Criminal Justice Studies. Tony is co-author of A Practical Guide to Facilitation Skills.