The One Minute Apology: A Powerful Way to Make Things Better by Margret McBride, Kenneth H. Blanchard (Hardback, 2003)

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  •  • Very Good condition
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Publisher: HarperCollins ISBN 13: 9780007159239. Title: The One Minute Apology: A Powerful Way to Make Things Better Item Condition: used item in a very good condition. Used-Very Good: The book will be clean without any major stains or markings, the spine will be in excellent shape with only minor creasing, no pages will be missing and the cover is likely to be very clean.
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