The lowest-priced item that has been used or worn previously.The item may have some signs of cosmetic wear, but is fully operational and functions as intended. This item may be a display model or store return that has been used.See details for description of any imperfections.
Examines the effect of accountability on corporate character. The text argues that poor quality, low productivity, ineffectiveness and customer dissatisfaction are caused by wasted talent, dysfunctional teams and lack of accountability. It provides ideas for overcoming these obstacles.
Roger Connors and Tom Smith are co-founders of Partners in Leadership, an international management consulting firm whose clients include Eli Lilly and Amoco. They both live in Temecula, California. Craig R. Hickman is co-author of the international bestseller, Creating Excellence, and author of Mind of a Manager and other business books. He lives in Salt Lake City, Utah.