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- DescriptionIn no industry is the concept of quality more essential than it is in healthcare, which is why the lean quality principles learned through the example of the Toyota Production System are so applicable. This title introduces healthcare managers to the essential method developed by Toyota known as the Value Stream Map (VSM).
- Author BiographyCindy Jimmerson is a pioneer of lean healthcare, having initiated her work with a grant from the National Science Foundation (2001- 2004). She is the founder and president of Lean Healthcare West, an organization of healthcare professionals offering education and implementation of TPS/lean principles in hospital, clinic, and long-term care facilities. She is the author of the reVIEW(c) Course and Workbook and many journal publications. The basic work for this book was developed through study and practice by the author, mentoring by manufacturers, healthcare workers, and educators from around the world, and the generous support of the National Science Foundation,. More importantly, it involved the staffs and leaders of more than 60 healthcare organizations who have used this simple but powerful method of looking at work differently as their first step toward improving healthcare delivery. It is their feedback and suggestions that have contributed to the diverse applications of value stream mapping (VSM) for healthcare.
- Author(s)Cindy Jimmerson
- PublisherTaylor & Francis Inc
- Date of Publication25/08/2009
- GenreMedicine: General
- Place of PublicationPortland
- Country of PublicationUnited States
- ImprintProductivity Press
- Content Note62 black & white illustrations
- Weight385 g
- Width219 mm
- Height276 mm
- Spine10 mm
- Format DetailsB-format paperback
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