Skip to main content
Returns policy for international buyers

The item you're viewing is located in another country. Make sure you know the seller's rules for returns before you bid on or buy the item. If this information has not been specified in the listing, contact the seller by clicking the Ask a question link near the bottom of the page.

What to look for in a returns policy

Make sure you know the answers to the following questions:
  • Does the seller accept returns, or is the item sold 'as is'?

  • Under what circumstances can you return the item? For example, does the item need to be in the unopened box it was delivered in, or can you return an opened box with all of the original materials?

  • What is the time period to notify the seller that you want to return the item? (For example, within 14 days after the item is delivered to you.)

  • What kind of refund does the seller provide? (e.g. money back, item exchange, etc.)

  • Who pays for return postage and packaging - you or the seller?