|Home > Help >Managing your donation account|
Managing your donation account
Managing your donations
You can view your donation activity on the eBay for Charity page in My eBay.
Click the Account tab and then Donation Account to:
eBay for Charity - Donations due
In order to sell items and donate a portion of your sale to charity, please specify a valid PayPal account as your Charity Payment Method. To check your Donation Payment Method, go to My eBay, select the Account tab, and view your Personal Information. Scroll down to find the Charity payment method, you will see the charity ribbon icon, from here you can update your Charity payment method to PayPal.
Sellers receive invoices for donations due when eBay is unable to process your donation automatically (such as sellers without PayPal as their default charity payment method). You need to pay this PayPal invoice so that your selected charity will get the appropriate funds.
You may view your unprocessed donations and pay invoices by following the link below to your Donation Account: https://donation.ebay.co.uk/dashboard
Please pay invoices before the due date to avoid any interruption to your charity selling - failure to pay could result in the ineligibility of future listings for charitable donations.
eBay for Charity - Donation history
Your Donation Account https://donation.ebay.co.uk/dashboard includes your Donation History for both selling activity and Give at Checkout. You can also track the status of donations you've made from eBay for Charity items and download the information into a spreadsheet.
eBay for Charity - Donation payment method
When you create and sell eBay for Charity listings, donations are collected automatically if you choose a PayPal account for making your donations, or you will be invoiced and you pay them manually. To check your Donation Payment Method, go to My eBay, select the Account tab, and view your Personal Information. Scroll down to find the Charity payment method, you will see the charity ribbon icon, from here you can update your Charity payment method to PayPal.
Donating when you buy an item
You can also make donations when you pay for an item on eBay. You can see a list of all the charities you've supported and how much you've given to each one by clicking the Give at checkout donation history link. To donate to the same charity again, click the Save as favourite button and you'll be able to continue to support them whenever you buy or sell on eBay.
On the My Favourite Charities page, you can search all the charities in our database and select the charities you want to see when you pay on eBay. Choose as many as you want - there's no limit.
You can boost your donations to your charity by 25% by making a Gift Aid declaration, confirming your name and address.
Note: To qualify for Gift Aid, you must pay more in income tax or capital gains tax than charities reclaim on your donations each tax year.
Self-employed (sole traders) and partnerships may declare Gift Aid. In addition, higher rate tax payers may reclaim 25p on their own tax return for every £1 donated to charity. Companies may not declare for Gift Aid. However they can receive tax relief on their own tax return for every £1 donated to charity.
Share contact details
Charities you support will receive your full name, but you can also share your contact information with them so that they can thank you directly.
To share your contact information with charities:
Contact Customer Service
Have a question? We can help.
Ask eBay members
Get help from other eBay members. Visit the Answer Centre to post a question.