Refurbished Phones

If you don’t want to pay full price for a brand new phone, or take out a high monthly contract, but don’t want to risk buying a second hand phone, then refurbished mobile phones could be the answer you are looking for.


What is a Refurbished Phone?

Refurbished phones are either previously used phones, such as trade ins, or ex-display phones. They will normally go through a rigorous refurbishment programme, including:

  • Inspection
  • Testing
  • Repair
  • Replacement of damaged parts
  • Unlocking
  • Return to factory settings


The Pros and Cons of Refurbished Phones

On the plus side, your refurbished phone will cost significantly less than a new one, and you will be free to choose any contract you want on a SIM only basis, saving even more. Many refurbished phones also come with a 12 month guarantee for extra peace of mind and you may even have key components replaced, such as the battery or the phone casing, so it will look and work like new.


The flip side is that your refurbished phone will not be new, and will often have minor cosmetic damage, such as scratches, that make this obvious. You generally won’t get the original packaging, and may not get accessories, such as chargers and headphones, that would come with a new phone.


Buying a Refurbished Phone

Not all refurbished phones are the same, so you should make sure you know exactly what you are getting by reading the description carefully. Some phones are refurbished by the original manufacturers, or by approved companies, to stringent standards, while others are refurbished by independent 3rd parties that are not manufacturer approved.


Approved companies will only use genuine parts and will offer a dependable guarantee, but may charge more for the finished product. However, some cheaper 3rd party phones are false economy as they have been unlocked by ‘jail breaking’, which will cause problems with software updates.