Start Up Scale Up

The Start Up Scale Up programme is designed for you if you've started a new business seller account on eBay within the last 6 months. Our expert marketplace advisors are here to help you grow your business and succeed on eBay.

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What is the programme?

This free programme connects you with dedicated Marketplace Advisors who provide personalised, one-on-one support to help you establish and grow your business on eBay. You’ll receive personalised help with setting up your account, listing your inventory and optimising your presence to attract buyers.

Learn more in this video. 

Meet the team

“A typical day within the Start Up Scale Up team is all about our sellers. On any given day, I’ll be on calls with sellers or reaching out with regular emails to provide advice that is tailored to their business needs. This level of personalisation is what really helps to accelerate their understanding of the eBay platform, while maximising the visibility and sales potential of their products.

“I also speak to potential sellers who have expressed interest in joining Start Up Scale Up, to share an overview of the programme and learn more about their business objectives. I really enjoy getting to know and working to support such a variety of sellers over the course of the programme, which is why I find working as part of the team and programme so rewarding.”

Niamh, Marketplace Advisor

How can Start Up Scale Up support my business?

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Unique onboarding experience

Start Up Scale Up is a unique onboarding and seller support programme to help you thrive on eBay.

Hear from Start Up Scale Up sellers

Don’t just take our word for it, here’s what other small businesses had to say about the programme!

A woman is smiling whilst talking on the phone and using her laptop.

“The onboarding and scaling advice was carefully tailored to our business by Edel (our Marketplace Advisor) and we tripled our sales in the first few weeks of working with her on the programme. Absolutely brilliant!”

A woman is in a kitchen, wearing her apron whilst reading off a tablet.

“In my opinion, this programme is one of the reasons why eBay is head and shoulders above other sales platforms. It invests in its sellers”

A woman is sat next to a man they are both using laptops with headphones on.

“Everything is presented in a way that is easy to understand and the Marketplace Advisor was really easy to communicate with”

How do I enrol in Start Up Scale Up?

1. Register your interest
Fill out the form below

2. Sit tight
One of our advisors will be in touch soon

3. Get started!
Kick-off call to start your onboarding and scaling journey. You can get started and see sales growth in a matter of weeks

I confirm I have a business account on eBay
I want to open a business account on eBay

Please see our Privacy Notice for information regarding the processing of your data.

By filling out this form, you agree for eBay to contact you regarding your business seller account.

FAQ

There is no charge! All we ask is for you to engage with us over the course of the programme so you can get the most out of our time working together.

Your Marketplace Advisor will assess your business and specific needs to select a suitable programme length that is tailored to your requirements.

You should be new to eBay as a business seller, or a business seller without a sale in the last 12 months. The programme also accepts individual sellers (C2C) who wish to convert their account to a business account.

1:1 support with a specialist Marketplace Advisor

Onboarding support to the eBay platform, including account set-up, managed payments set-up and listing your first products

Expert guidance and education on retail standards and how to increase your chances of selling on eBay, including optimising your listings, using different promotional tools and boosting your visibility with Promoted Listings.
 

Register your interest via this link. If you are eligible, a Marketplace Advisor will be in touch soon.

Our Marketplace Advisors will provide you with expert guidance and education on how to make the most of the tools and resources available on eBay to help you grow your business. You will be able to discuss any specific requirements with your designated advisor when a member of the team gets in touch.