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Acensehome

Acensehome

14K items sold
551 followers
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  • About us

    Welcome to Acense Home!

    We’re not just another company; we’re a family, and we run our business with the same values we live by—care, commitment, and a passion for quality.
    We’re committed to providing products that we would proudly use in our own homes, ensuring they meet our high standards before reaching yours.

    Acense is a leading retailer of Kitchenware and other household products, based in the South East of England. This family business has been established for over 10 years and has built a reputation of being a highly competitive customer -focused firm.

    Why Acense?

    - Our prices are constantly examined to ensure you always get the best price

    - 30 day returns - We are confident that you will be very happy with your purchase, but if you have any problems we are always here to help.

    - Our commitment - We work hard to ensure your shopping experience is 100% satisfying and enjoyable.
    Location: United KingdomMember since: 22 Jan, 2024Seller: acensehome
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About us

Welcome to Acense Home!

We’re not just another company; we’re a family, and we run our business with the same values we live by—care, commitment, and a passion for quality.
We’re committed to providing products that we would proudly use in our own homes, ensuring they meet our high standards before reaching yours.

Acense is a leading retailer of Kitchenware and other household products, based in the South East of England. This family business has been established for over 10 years and has built a reputation of being a highly competitive customer -focused firm.

Why Acense?

- Our prices are constantly examined to ensure you always get the best price

- 30 day returns - We are confident that you will be very happy with your purchase, but if you have any problems we are always here to help.

- Our commitment - We work hard to ensure your shopping experience is 100% satisfying and enjoyable.
Location: United KingdomMember since: 22 Jan, 2024Seller: acensehome

Business details

Business name: Home Goods LimitedAddress: Unit 1B, 142 Johnson Street, Southall, Middlesex, United Kingdom UB2 5FDPhone number: +44 7984115595Email: acense@hotmail.comVAT number: GB 312929114CRN: 11260712

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Returns

Feedback ratings

Last 12 months

Positive4,527- positive Feedback in last 12 months
Neutral95- neutral Feedback in last 12 months
Negative107- negative Feedback in last 12 months

Detailed seller ratings

Average for the last 12 months
Accurate description
4.9
Reasonable postage cost
5.0
Delivery time
4.9
Communication
4.9

Seller Feedback (5,479)

  • s***o (857)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Great service from company only thing was post office app for tracking wouldn't show anything up about delivery i contact this company they told me when it should arrive by my item was dispatched on 28th March 24hr service but I didn't get any info from royal mail till late night before on 2nd April with time and it should been tracking service to keep us updated
  • m***4 (11052)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Exactly as described. Good price. Fast delivery. Well packed. Recommended seller. Many thanks.
  • 9***t (106)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Super fast delivery by this seller best on eBay via royal mail good tracking and comms well packed,good value for 3 of them as its a triedand tested item will be using this seller in future thanks 10/10 .
  • j***4 (3352)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    The seller has been constructive and helpful in assisting overcome courier difficulties; in ultimately resorting to Royal Mail [Tracked 48], delivery success was achieved within 24 hours of dulpicated dispatch attempts; this after 5 weeks of abject failure with other operartor[s]. So, if anything can be taken from this tail of woe, then it could be that Royal Mail ought to be the carrier of choice for the future.
  • r***6 (120)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Very disappointed in this purchase. Was sent with no bubble wrap just the glasses wrapped in some cardboard. So of course, they hav arrived smashed. Having reached out to the seller twice now it’s been 4 days and no response. No interest in customer service and no care for products their customers purchase. I want a refund
  • e***r (3783)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Item finally arrived after over 3 weeks of waiting. No communication from the seller, had to open an 'item not received' with Ebay before they finally decided to send the item out to me, which was quick once that had been filed! Unfortunately the feedback above only lets you rate the item not the seller etc.
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