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About us
Welcome to the ao.com eBay Shop! We’re here to help make buying appliances easy. From the moment you first visit us and for as long as we're in touch, we'll make sure your experience is as good as it gets.
Business details
Business name: AO Retail LtdFirst name: AOSurname: Retail LtdAddress: De Havilland Way, 5A The Parklands, Bolton, Lostock, Lancashire, United Kingdom BL6 4SDPhone number: 03442573442Email: ebaycustomerservices@ao.comVAT number: GB 945 6981 69
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Returns
Seller Feedback (292,683)
- l***a (1131)- Feedback left by buyer.Past monthVerified purchaseThe item arrived in excellent condition, as described, and was packaged with great care. The quality and appearance are absolutely fantastic, even better than I had anticipated. The seller maintains top-quality standards and is a true pleasure to deal with. The value of this purchase exceeded my expectations, both in terms of quality and presentation. I couldn’t be more satisfied! I highly recommend this seller to others for their outstanding service and reliability. Wishing you an amazing day!
- c***t (874)- Feedback left by buyer.Past monthVerified purchaseI had to cancel my order as I had used the wrong delivery address, I was contacted by AO who cancelled my order and arranged my refund. Very happy with the service and highly recommend this seller , who I have used frequently with no problems. Good prices and fast shipping.
- i***i (609)- Feedback left by buyer.Past 6 monthsVerified purchaseItem exactly as described - well packaged - great delivery team - contacted & updated me with arrival time - took item into my kitchen & explained how best to unpack - removed & took away old appliance & left a gift for the kids - great service - highly recommended 👍
- i***c (477)- Feedback left by buyer.Past 6 monthsVerified purchaseFirst time order from AO, paid extra for Saturday delivery and next day received txt saying I miss time slot, ordered on Thursday evening, I email then to express my disappointment, but after few hours later lady ring me and apologise and comfirm she going to refund money for postage, however later that day I received comfirmation for delivery on Saturday from dpd, and I got item delivered. So I am comfident I can buy from them again, and they have real customers service which great, thank you.
- 9***p (263)- Feedback left by buyer.Past 6 monthsVerified purchaseFirst time order from ao, would definitely order again, value for money and extremely good customer communication very impressed which I told the delivery man today when he carried it into house, I had email and text + phone call from him with delivery times and I could also track it, timing was brilliant half hour to wait! Excellent service thank you +++++++++ shame other companies can't be this good
- 7***v (1369)- Feedback left by buyer.Past 6 monthsVerified purchase🦸🏼♂️Super🦸🏼♂️Seller & Service🦸🏼♂️Many Thanks🦸🏼♂️🌟🌟🌟🌟🌟 My 2nd purchase from AO & delivery in 24hrs. Absolutely brand new, great value with discount, Ninja quality I hope, looks very nice. Can't fault AO or the chirpy DPD delivery driver...Thanks Davey. Not cooked with the Ninja yet but...I'm expecting it will do the job. Easy online product registration & plenty of protective packaging.