Car amplifier repair experts with a focus on Bose and Bang & Olufsen units .. All our repairs come with minimum 12 months warranty which can be extended separately. We are constantly developing repair techniques for different models - If you have any questions please don't hesitate to get in touch.
Location: United KingdomMember since: 26 May, 2005Seller: bose_repair_experts_co_uk
Business details
Business name: Svtservices LtdFirst name: svtservicesSurname: ltdAddress: Unit 2, Rosehill Villa, EH21 8QQ Musselburgh, Wallyford, United KingdomPhone number: 03308084151Fax number: 0Email: svtservices.co.uk@gmail.comVAT number: GB 261228915
The item was repaired as advertised, so no complaints about that at all. Communication wasn't the best though; I don't recall seeing any emails with instructions on how to get the amp to the seller (I found instructions on their website), or to confirm receipt of the amp. I also contacted the seller for an update, didn't receive a reply, but my repaired amp was dispatched shortly thereafter. Overall, I got the repair was done promptly, so would definitely recommend.
Reply from: bose_repair_experts_co_uk- Feedback replied to by seller bose_repair_experts_co_uk.- Feedback replied to by seller bose_repair_experts_co_uk.
Hi Hanif - thanks for your feedback - we do send an automatic emails after purchase .. but occasionally they go to spam , your email was sent on Sun, 6 Oct, 15:12. This is more an eBay 'controlling' issue as they don't supply us with a direct email address anymore , everything is filtered through their system.
d***e (1018)- Feedback left by buyer.
Past 6 months
Verified purchase
Je remercie vraiment cette entreprise pour le travail et la rapidité de la réparation.
Très professionnel avec l'aide apporté pour l'envoie du colis depuis l'étranger (la France pour moi)
Merci encore, entendre de nouveau la musique dans ma voiture est tellement soulageant.
I really thank this company for the work and speed of the repair.
Very professional with the help provided for sending the package from abroad (France for me)
Thanks again, hearing the music in my car again is so relieving.
s***o (7336)- Feedback left by buyer.
Past 6 months
Verified purchase
Great service with good communication. Had to have a new board fitted which the repairer supplied and fitted. Working as new now . Thanks
t***9 (75)- Feedback left by buyer.
Past 6 months
Verified purchase
I need to update my last review which was based solely on me not having received a reply, despite several reminders. Upon submitting the feedback I received a swift online response from Chris (at BRS), followed by a call, explaining that BRS very recently suffered a bereavement and this understandably had impacted their usual speed of support response. I m pleased to say that it transpired there was no fault with the repair and if I could now give more than 5 stars across the board, I would!
Reply from: bose_repair_experts_co_uk- Feedback replied to by seller bose_repair_experts_co_uk.- Feedback replied to by seller bose_repair_experts_co_uk.
Hi Andy .. really sorry this has slipped - we lost a valued member of staff for 20 years through a terminal condition and it has knocked us for 6 . I'll make sure another unit is dispatched on Monday on a 24h for you to try ... sorry once again ,it's a very testing time for us.
n***8 (210)- Feedback left by buyer.
Past 6 months
Verified purchase
Excellent service. Quick fix. Very good communication. the amplifier was repaired and works great. I highly recommend it. I am very satisfied with this service. Again thank you very much
1***5 (1)- Feedback left by buyer.
Past 6 months
Verified purchase
Absolutely exemplary customer service, there was a small issue with the inverter on the output board from Bose repairs supplier's end, but this was rectified in a timely manner, and communication was consistent and concise. Cannot recommend enough, absolutely fantastic company to deal with.