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About us

Traditional handcrafted garden furniture, made in the UK.

We are an expanding UK manufacturing company who take quality and service to the next level.

Quality and satisfaction are our top priorities at Charles Taylor Trading, therefore all of our products are thoroughly inspected by our in-house craftsmen, ensuring only the best quality furniture is produced.
Location: United KingdomMember since: 23 Nov, 2022Seller: charlestaylor_0

Business details

Business name: Charles Taylor Trading LTDAddress: Unit 8, Churnet Side Buisness Park, Harrison Way, ST13 7EE Leek, Cheddleton, Churnetside Business Park, United KingdomVAT number: GB 187432386

Detailed seller ratings

Average for the last 12 months
Accurate description
4.9
Reasonable postage cost
5.0
Delivery time
4.9
Communication
5.0

Seller Feedback (743)

  • s***3 (1239)- Feedback left by buyer.
    Past month
    Verified purchase
    Chair was badly damaged during delivery. Just days after contacting seller, another chair (already assembled) was delivered and the other chair taken away. The kind delivery man even asked where I would like it placed. A beautiful sturdy and comfortable chair. Buy with 100% confidence from this seller
    Reply from: charlestaylor_0- Feedback replied to by seller charlestaylor_0.- Feedback replied to by seller charlestaylor_0.
    Thank for your review and feedback, every company will make the odd mistake, we aim to rectify ours as quickly and efficiently as we possibly can!
  • 2***1 (403)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    The response from this company to a damaged garden seat was fantastic, the chair arrived in a damaged condition, I contacted the seller and was told a replacement would be delivered a week later, the replacement arrived already built and the driver took the damaged one away. I was blown away by the the service they provided. Excellent service. Would definitely buy again from this company.
  • c***2 (1030)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    As described, well packaged & fast delivery. Thank you.
    Reply from: charlestaylor_0- Feedback replied to by seller charlestaylor_0.- Feedback replied to by seller charlestaylor_0.
    It's brilliant to hear you have received our 5 star service!
  • g***s (73)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Perfect size for bench, fast delivery and well packaged! Recommend this seller and item.
    Reply from: charlestaylor_0- Feedback replied to by seller charlestaylor_0.- Feedback replied to by seller charlestaylor_0.
    Thank you very much for the recommendation! It is great to hear that you are impressed!
  • 1***m (450)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Great price for a quality item, came virtually next day,excellent service,would highly recommend recommend.
    Reply from: charlestaylor_0- Feedback replied to by seller charlestaylor_0.- Feedback replied to by seller charlestaylor_0.
    Thank you for the great review and recommendation!
  • -***2 (2180)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Fab looking troughs. I ordered 6 and there was a slight problem with 1 trough. Problem sorted immediately by seller. Excellent communication and fast despatch/delivery. A++++++ seller