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About us
Business details
Business name: Chloes Makeup LtdFirst name: ChloesSurname: HutchinsonAddress: Unit 19 Springvale Mill, Waterside Road, Haslingden, Lancashire, United Kingdom BB4 5EZPhone number: +44 7463911034Email: sales@chloesmakeup.comCRN: 12573106
Seller Feedback (4,663)
- a***4 (318)- Feedback left by buyer.Past yearVerified purchasePurchased 13th October seller marked as dispatched but no items , contacted seller no reply ? Had to raise dispute with eBay to get a response and refund . What a disappointment and waste of money and time still awaiting refund 2nd nov . Why do sellers do this ??? Especially one that sells through eBay Amazon and the range etc ??
- l***l (969)- Feedback left by buyer.Past yearVerified purchasePurchased 3 items on 23rd Oct with an estimated delivery date of 28th Oct/01 Nov. Unfortunately no delivery so contacted seller directly 8th Nov with no response so asked Ebay to contact seller on 16th Nov, again no response from seller. Asked Ebay to step in again 22nd Nov. I have all message's saved so cannot dispute that I didn't try contacting them. Received partial refund for 1 item and awaiting refund for the other 2
- s***n (1254)- Feedback left by buyer.More than a year agoVerified purchaseWow, what can I say about this seller, excellent communication had a problem and they got onto it straight away and it has turned up today I got what I ordered plus 2 extra things as an apology you cannot go wrong buying from this seller they guarantee you will be happy by the end of it and yes they are right 5 stars all round and HIGHLY recommend this seller.
- a***t (4425)- Feedback left by buyer.Past yearVerified purchaseMy parcel for my absolute favourite fabulosa fragrances didn't arrive, but was sorted very promptly with a replacement order and refund + free replacement for unavailable items. Great customer service. 5 stars all round. And everything now smells absolutely divine! Thank you so much xxxx
- j***a (36)- Feedback left by buyer.Past yearVerified purchaseEBay issued a refund due to the goods not being posted out. Waited over 3 weeks and kept asking for a refund . Thankfully eBay stepped in and dealt with the problem. I would not recommend or use this company again.Reply from: chloes-makeup- Feedback replied to by seller chloes-makeup.- Feedback replied to by seller chloes-makeup.Ebay did not issue this customer a refund we did. Unfortunately, item was lost in transit, the buyer was very uncooperative and refused to confirm if their delivery address was correct. We refunded the order in the end as we are unsure if the item was lost in tranist or an address error.
- 8***g (327)- Feedback left by buyer.Past yearVerified purchaseitem got stuck in transit and seller refunded immediately, shame but handled quickly and professionally.