AsaPart is Based in London with an aim to provide professional service for the clients worldwide. Please note some products are located outside the UK, because we focus on different industries so we do corporate with different distributors. Worldwide products always are shipped with the tracking number, products inside the UK can be always tracked throw our system and we always able to provide information about the order. Our team is friendly and ready to help 24/7, we typically reply within a couple of hours. Our aim is to always find the best solution.