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About us
Customised Gifts is a leading ebay online retailer of personalized event items. We specialize in designing and printing high-quality items for all kinds of celebrations, including birthdays, weddings, and other special occasions. Our mission is to help our customers create unforgettable memories by providing them with unique and personalized gifts and decorations that reflect their individual style and personality.
At Customised Gifts, we take pride in our commitment to customer satisfaction, quality, and creativity. Our team of experienced designers works closely with our clients to understand their vision and bring their ideas to life. We use the latest technology and printing techniques to ensure that our banners and gifts are of the highest quality
At Customised Gifts, we are dedicated to providing our customers with exceptional products, service at competitive prices. Contact us today to see how we can help you make your next celebration truly special!
At Customised Gifts, we take pride in our commitment to customer satisfaction, quality, and creativity. Our team of experienced designers works closely with our clients to understand their vision and bring their ideas to life. We use the latest technology and printing techniques to ensure that our banners and gifts are of the highest quality
At Customised Gifts, we are dedicated to providing our customers with exceptional products, service at competitive prices. Contact us today to see how we can help you make your next celebration truly special!
Business details
Business name: CUSTOMISED-GIFTS-UKFirst name: JSurname: DevlinAddress: 2, 48 West George Street, G2 1BP Glasgow, United Kingdom
Shop policies
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Returns
Seller Feedback (11,342)
- 9***9 (144)- Feedback left by buyer.Past 6 monthsVerified purchaseBanners are lovely, great quality and value. I’ve ordered before and had no issues, however this time they didn’t arrive in good condition, they were extremely creased. Seller wasn’t very helpful and refused a return. I would suggest that they consider posting in a tube rather than an envelope to avoid this issue in the future.Reply from: custom-giftsuk- Feedback replied to by seller custom-giftsuk.- Feedback replied to by seller custom-giftsuk.Strange that as a previous buyer, you claim that this item arrived damaged yet others didnt when sent the same way. What actually happened was you said that the item was damaged. You opened a return, we told you to return the item and then you closed the item when you knew you had to return the item. You have now damaged the item in a way to attempt to show us in a bad light because you sent an image initially saying it was damaged and it didnt look anything like the image you posted.
- 5***b (8)- Feedback left by buyer.Past 6 monthsVerified purchaseAmazing they always send it on time I wouldn’t purchase any other banner, highly recommended and the quality of the photos are always on point, can’t complain for £4.99! I will continue to buy from this seller they have been really good with me, even sending out within 2 days because of my forgetting to order them. Very reliable, thank you so much for the banners I always love them and it makes my kids or adults I buy for so happy when they see their face on the banners and their name!
- a***e (609)- Feedback left by buyer.Past yearVerified purchaseIt’s perfect thank you so much, very fast dispatch aswell would definitely recommend this seller. It also arrived safely packaged so it couldn’t get damaged in transit, you also get two banners the price is amazing. Once I’ve finished with the banners I will be able to cut the photos out and put them in a picture frame!!
- o***s (1730)- Feedback left by buyer.Past 6 monthsVerified purchaseItem as described. Fast dispatch and well packaged. Good quality birthday banner on nice paper with bright crisp print. Highly recommended ebayer!
- s***s (403)- Feedback left by buyer.Past monthVerified purchaseAVOID!! They sent me the wrong pictures on my order, so I tried to sort it out civilly but they’ve been nothing but ignorant & unhelpful. They’ve told me I have to return in the original package with no damage but they send your banner stuck to paper packaging which you can’t open without ripping so now they won’t sort this issue because the packaging isn’t perfect which is impossible. Awful & unhelpful service, it’s my sons 13th birthday & now it’s to late to order anything to replace them!!Reply from: custom-giftsuk- Feedback replied to by seller custom-giftsuk.- Feedback replied to by seller custom-giftsuk.Ah now.... this is funny. This "buyer", who leaves lots of negative feedback chanced their arm in trying to get a refund and keep the item. The item isnt correct, it is correct and they admitted they just wanted to get the item and their money. We refused, they tried to open a return case, when they found out they had to return the item, they closed the case and left negative feedback as a spoiler. Class act, hostile, abusive and aggressive. Check out the feedback they leave for other sellers!
- e***a (254)- Feedback left by buyer.Past 6 monthsVerified purchaseLove it & my granddaughter will be happy aswell. Worth the money . Seller good with communication as I wasn't sure how to upload pics. Very fast delivery aswell