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Dr Pockets UK

Dr Pockets UK

34K items sold
693 followers
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Dr Pockets UK
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About us

Location: United KingdomMember since: 16 Jan, 2019Seller: drpockets_om

Business details

Business name: Online Merchant Stores LtdAddress: 11 Mead Avenue, Birmingham, West Midlands, United Kingdom B16 0QWPhone number: +44 7340458307Email: om.ebayorders@gmail.comCRN: 11443120

Feedback ratings

Last 12 months

Positive1,388- positive Feedback in last 12 months
Neutral34- neutral Feedback in last 12 months
Negative44- negative Feedback in last 12 months

Detailed seller ratings

Average for the last 12 months
Accurate description
4.9
Reasonable postage cost
5.0
Delivery time
4.9
Communication
4.8

Seller Feedback (7,584)

  • i***u (271)- Feedback left by buyer.
    Past month
    Verified purchase
    Item never arrived. It was advertised as being sent untracked and via royal mail second class. Contacted seller who replied that he/she had supposedly got in touch with Royal Mail who informed him/her that the item had been damaged in transit. He said he'll send another one which I would get in 1-2 days. Again no item arrived. I had to contact eBay for a refund. Untrustworthy seller and poor communication !!
  • 7***d (780)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    One terrible seller, I ordered 6 but only received 1. The package was damaged. To be quite honest, I don't know how you would fit 6 in a cardboard package like that, very bad.
  • b***e (1277)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    The garden birds absolutely love this suet block! Well worth the money and well packaged. Competetively priced and quick dispatch with good communication would recommend this seller
  • e***s (101)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Item as described, excellent value, well packed, fast delivery, top Seller++
  • 0***0- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Kitty freshener arrived next day delivery good communication with the seller good quality product. Very good value for money. Look forward to shopping with you again.
  • o***o (1)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Today is April 9, 2025: On March 17, I placed an order with Dr Pockets for Skinceuticals P-TIOX, order number 17-12832-18821 costing $84.67. I did not receive the product I ordered. I've contacted the vendor several times about the incorrect product they shipped, even sending the vendor a requested photo of the incorrect product. I've received no correspondence in return. Is it possible for someone from customer service to contact them on my behalf. Thank you, Toby Cooke
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