Very professional customer care. Got messages at every step of the repair. The unit arrived back, ahead of the expected delivery date, was very professionally packaged and best of all...... a little bag of Haribo sweets. I installed and fitted the unit this morning and it was literally only a matter of plugging it in and "hey presto" problem solved. Excellent work and a short turn around. Brilliant!.......thanks guys.
w***e (283)- Feedback left by buyer.
Past year
Verified purchase
Excellent service. I had a faulty ECU from my Fiat 500, sent it off and was repaired. It came back all nicely packaged and even better, in the box was a packet of Haribo's (I love them) which I thought was a great touch. I put back in the car and all worked great with no Proxi alignment needed. I had contacted other companies who wanted between £250-300 but these guys charge £95 so well worth the money. I highly recommend if you have a faulty ECU/Module to use these. Very happy !!!!!
h***c (354)- Feedback left by buyer.
Past month
Verified purchase
Fantastic service, sent module to them on Tuesday and received module back two days later on the Thursday. Free pack of haribo’s in the return box just to sweeten the deal. Will get it fitted and report back with the results. Thanks. 👍🏻
i***e (8)- Feedback left by buyer.
Past 6 months
Verified purchase
I sent the module by recorded delivery and was informed when it had arrived and told timescales. I was sent back by recorded delivery and once reinstalled worked perfectly. Excellent service and I would recommend using them.
f***h (263)- Feedback left by buyer.
Past 6 months
Verified purchase
Our Kia Picanto failed the MOT due to a faulty ECU communication ( a known problem that KIA should address)
3 months + wait fir new part from South Korea at £400+
Found this company on eBay and item was repaired/reset and returned within a week ( including Easter weekend)
They carried out my request to send it direct to my garage.
Passed MOT today.
Great communication, I initially spoke to them on the phone.
Highly recommended.
i***l (199)- Feedback left by buyer.
Past month
Verified purchase
Excellent service received from Carl and Northern Autotech. He did everything he could to get a part back to me promptly. Great communication and service and I wouldn’t hesitate to recommend them to anyone needing an airbag ECU repair. Thank you!