The worst service I have ever encountered in my life. The order arrived damaged, cut to the wrong size and it looked like it snacked with teeth. I could only throw it away or send it back. The seller offered me to keep this garbage and he would return my money if I wrote a positive review. I have not received such humiliation for a long time. I have to speak well of someone who does a bad job .If you have some free time and want to quarrel with someone, this seller is the best place for it.
Reply from: exellentfactory- Feedback replied to by seller exellentfactory.- Feedback replied to by seller exellentfactory.
Please be honest, you said the parcel arrived damaged and we are very sorry. We suggested that you don't need to return the parcel, we will give you a direct refund or re-send the parcel, these were your exact words ‘Yes, that s a great idea. Give me my money back and I won t return the item.’ But we don't know why you still sent the parcel back,so we have refunded you after the parcel was delivered. So, please don't mislead other buyers, thank you.
_***s (191)- Feedback left by buyer.
Past 6 months
Verified purchase
Super fast delivery and great customer service. Item as described . A1 seller.
*****- Feedback left by buyer.
Past 6 months
Verified purchase
Brilliant item great communication and fast delivery thank you