FalconsPC

Seller Feedback (88)

• a***c (1)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  I was wary of buying a PC off of eBay but FalconsPC put me at ease, 100% positive feedback is what they have and what they deserve. The seller was in communication throughout the process. The item arrived packaged so well even the delivery drivers couldn't damage it, the seller was worried about the GPU not surviving the journey so included it boxed separately and helped install it via video call. Now the PC is up and running, quick and smooth, FalconsPC are knowledgeable and brilliant!
• w***w (147)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Excellent product delivered with extra care (literally). I could not be happier! Daniil packed tower computer with the lateral crystal with a lots of bubble wrap and cardboard so that the end parcel was genuinelly well protected. I just unwrapped the parcel, connected the power cable, switched on, and everything was already functional. Delivered one week later than order due to GPU shortage, but Daniil always contacted me to keep me up to date.Very happy with overall purchase experience, thanks!

  
• m***d (544)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  I received the computer 11 days after the deadline. In the meantime the seller lied that it was sent. and then he was silent. The computer was shipped 1 day before it was received . The computer is not in accordance with the agreements. There was supposed to be one 32 RAM stick and he gave two 16 - because it was cheaper. My daughter is still happy ( that was gift for birthday) but customer service terrible. NOT RECOMMENDED

  Reply from: falconspc- Feedback replied to by seller falconspc.- Feedback replied to by seller falconspc.

  Hello, we are truly sorry about that. We can assure you that 1x32GB stick is cheaper than 2x16GB. Looks like a mistake from us and we would be happy to compensate with partial refund or any other way you would prefer, if you reach out by message. Thank you FalconsPC
• l***l (0)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Company is a total scam. I saw many positive reviews and decided to order with them. I wish I would never done that. At first, communication with the seller was poor. My order was delayed and seller decided not to update me about it. As an apology for the delay they promised to upgrade some of the details and I agreed to it. It passed more than 2 weeks since I made my order and I never received it, seller never replied since then and my cancellation request was cancelled. AVOID AT ALL COST!!!

  Reply from: falconspc- Feedback replied to by seller falconspc.- Feedback replied to by seller falconspc.

  We're truly sorry for the negative experience you had. Unfortunately, we faced unexpected issues with eBay's payout system, which temporarily blocked access to our account and prevented us from processing orders or communicating effectively. We understand how frustrating this must have been and sincerely apologize for the lack of updates.A full refund has since been issued, and we’re working hard to ensure this doesn’t happen again. We value our customers and appreciate your patience during th
• r***h (2)- Feedback left by buyer.

  Past year

  Verified purchase

  There was uncertainty at first with ebay's reputation, but I can confirm that both the pc and the seller is amazing! The PC was delivered in perfect condition, It performs way better than I expected, offers brilliant value for money considering it costs £850 and I would say it looks amazing. The seller did an amazing job at keeping me updated and despite the delivery being a bit late, I was given a better SSD as compensation! Brilliant seller who cares about their customers! Highly recommended!
• r***t (203)- Feedback left by buyer.

  Past 6 months

  Verified purchase

  Fantastic value for money and great RGB installation. Only slight negative would be slightly slow communication/ dispatch. Lovely seller who clearly cares about quality.