Welcome to our eBay Store. Please contact us to resolve the issue before opening case and leaving negative feedback. Our Email: firstname.lastname@example.org .We offer the highest qualtiy products and the best customer service for every customer. You have come to the right place if you are looking for quality Laptop Batteries, AC Adapters, Power Banks for portable electronic devices such as digital camera, cell phones, smart phones, iPad, iPod, iPhone, etc, because WE ARE MANUFACTURER!!! Thank you for your business.