The item was not in the stated condition like new. The box had old glue from stickers on it. The disc was dirty with fingerprints and scratches. Also what I was sent did not match the photos. I contacted the seller who apologised and said their copy was damaged so they dropshipped a copy, stating that they "don't normally do business like this" and that it "won't happen again". They refunded and said to keep the item. All I can do is present the facts, you can make up your mind what to think.
Follow-up from: u***n- Feedback followed up on by buyer.- Feedback followed up on by buyer.
This is a factual and honest account of what happened. The seller has since tried to paint me as dishonest because I am a new ebayer, leaving out key details of what happened and trying to imply I was unreasonable. Be careful ordering from this seller as they could do the same thing to you. I kept my feedback factual and honest, I was even lenient and put it as neutral not negative, but the seller is clearly willing to bend the truth to cover their own dishonesty.
Reply from: brooke221113- Feedback replied to by seller brooke221113.- Feedback replied to by seller brooke221113.
Hi quantum-otaku,
I apologise for any inconvenience this has caused you, this was not the intention. Please do get in touch with any concerns and they will be dealt with accordingly.
6***i (1061)- Feedback left by buyer.
Past 6 months
Verified purchase
Good ebayer
a***u (217)- Feedback left by buyer.
Past year
Verified purchase
Fantastic Seller! Quick Delivery And Great Items! I Highly Recommend!
j***o (12)- Feedback left by buyer.
Past year
Verified purchase
All working and packed well, good bundle of games at a good price.
l***l (815)- Feedback left by buyer.
More than a year ago
Verified purchase
Great eBayer. Delivered promptly. Product as advertised. Great communication. Can’t fault this eBayer, thanks