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About us

Fair Deal Music is Birmingham’s largest independent music brand, proudly serving the music community of the West Midlands since 1987. Our flagship store based in the city centre is home to the largest piano and keyboard department in the Midlands, in addition to housing comprehensive guitar, pro audio, DJ, drums and orchestral departments.

Our city centre store is open 7 days a week, and is enhanced by multiple online sales channels via our website and third party sales platforms. To meet the growing demand for vintage and pre-loved instruments, we also have a large range of second hand equipment available both in store, and online.

We take pride in providing exceptional customer service, and offer friendly expert advice to all our customers - from professional musicians to hobbyists just starting out learning an instrument. All of our team members are musicians, who are passionate about helping our customers find the right solution, at the right price.
Location: United KingdomMember since: 12 Jan, 2012Seller: fair_deal_music_holdings

Business details

Business name: FAIRDEAL MUSIC (HOLDINGS) LIMITEDAddress: Unit 8, Hockley Industrial Estate, Pitsford Street, B18 6PT Birmingham, United KingdomVAT number: GB 246103927

Detailed seller ratings

Average for the last 12 months
Accurate description
4.9
Reasonable postage cost
4.9
Delivery time
5.0
Communication
5.0

Seller Feedback (6,910)

  • h***j (342)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    This is an excellent company with great products, they provide great value and service, my guitar arrived on time very well packaged and in great condition as described. I highly recommend this company to anyone wanting a great guitar at a very reasonable price.
  • e***v (296)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Soooooo happy with this guitar. Even better than described and very well packaged. Excellent communication with the seller and very fast shipping. If your on the fence about buying from this seller, trust me, you will not be disappointed.
  • 0***2 (1021)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Very easy and swift transaction - excellent communication - item as described - very well packed - extremely fast delivery - highly recommended - Thank you!
  • a***a (193)- Feedback left by buyer.
    Past month
    Verified purchase
    A+++Excellent!. I recently bought a guitar from this seller, and I couldn’t be happier with the entire experience. The item arrived in perfect condition, just as described. This seller is truly one of the best you can find online—trustworthy, professional, and incredibly attentive to every detail. The communication was excellent, and the care they put into every part of the transaction was outstanding. A huge thank you for the exceptional service! Without a doubt, I will be doing business again!
  • s***e (2531)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    guitar cabinet works great, my first cabinet since i was given a combo amp for a gift when I was a teenager many years ago, got the cabinet attached to my Marshall amp head, cabinet works great, excellent delivery and well packed on the front grill to prevent damage, seller contacted buyer to question delivery and was kind and professional during call, loved that seller did delivery on item as no way to collect, highly recommend seller and product
  • y***c (1108)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Arrived on time and packaged in a strong box. Pleased with the item as it is for the price I paid. Just needs noisy pots cleaning and missing screws replaced to bring it back into service. I feel I got a bargain. Would use this seller again without hesitation. Cheers Luke 👍