77K items sold
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About us

Location: United KingdomMember since: 25 Sep, 2020Seller: jordanth-3684

Business details

Business name: HONGWEI WUAddress: 34 West Park Crescent, Billericay, Essex, United Kingdom CM12 9EGVAT number: GB 378659920

Detailed seller ratings

Average for the last 12 months
Accurate description
4.8
Reasonable postage cost
5.0
Delivery time
5.0
Communication
4.9

Seller Feedback (23,167)

  • o***z (1157)- Feedback left by buyer.
    Past month
    Verified purchase
    Great experience dealing with this seller.All message responses were very prompt. Item was packaged and sent promptly the next day and arrived the day after posting. Item well protected for transit, arriving in great condition. Thank you
  • d***a (272)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Very thin material, which wouldn t matter if it was packaged correctly. Instead it arrived (after delays) crushed flat in a plastic bag! Terrible condition. Whilst the product is not great and the packaging totally inadequate I have to say the response from the business was fantastic and they immediately gave me a full refund. Very happy with their response hence changing this from negative to positive due to customer service.
  • a***r (981)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    A first class seller, unfortunately I can't say the same for the courier who delivered my order damaged which I put down to them, not the seller as it was well packaged, when I contacted the seller they gave me an instant refund, no messing. I would recommend and use this seller again for any future purchases as I'm confident that if there was a problem it would be sorted straight away with no fuss.
  • f***s (1120)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    The decal arrived creased and folded and I wasn’t happy about that so I contacted the seller and sent photographs. They responded quickly. They were kind enough to refund my money which I didn’t ask for. Most importantly, they apologised and were going to look at their quality control for those kind of things. I suggest if you have any problems with them, you contact them 1st to resolve the issue because they are very good at that. For this reason, I am leaving them full positive feedback. 
  • e***h (494)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Apart from the sizing being a bit random, the overall experience with this seller was very impressive. Photographs and listing was good, and the price was excellent. Quick dispatch with tracking, and arrived safely ahead of schedule. Quality packaging ensured a safe arrival.
  • a***o (5607)- Feedback left by buyer.
    Past month
    Verified purchase
    FAST DELIVERY, WELL PACKAGED ITEMS, AS DESCRIBED, GREAT VALUE, EXCELLENT SERVICE FROM THIS EXCELLENT SELLER

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