I purchased an item, which was marked as despatched by the seller. As I didn't receive any tracking details, I contacted the seller to request the tracking. Unfortunately the item was sent untracked. This is for an item that cost in excess of £80. I found this to be irregular, as ebay encourages sellers to track items and makes the process very easy. Within a few days I received notice that I had been refunded the full amount. My assumption is that the item wasn't sent.
c***_ (58)- Feedback left by buyer.
Past 6 months
Verified purchase
Seller has not replied to any of my messages or requests.
Very badly packaged items. It’s a miracle that my bottles arrived intact.
I ordered three items, two arrived and one is still missing.
I would not use this seller again or recommend them.
k***r (920)- Feedback left by buyer.
Past 6 months
Verified purchase
Ordered the Cacherel and waited a couple of weeks, nothing, so I contacted them and they said it must have got lost in the post and send again, still nothing so I went to ebay and ended up getting a refund. They obviously did not post it and lied to me twice. I don't know why they are doing this but it is wrong, I really just wanted what I paid for. Don't trust them...
a***n (187)- Feedback left by buyer.
Past month
Verified purchase
Bought as a gift and the recipient was delighted. As described and helpful communication from seller. Thank you
o***n (3796)- Feedback left by buyer.
Past 6 months
Verified purchase
Seeker refused to communicate with me throughout several attempts over weeks when they apparently shipped my item to somewhere or someone else. Only after the last inquiry when ebay started my own was happily delivered to not me, did this seeker finally just refund me, still saying NOTHING. I had no idea it was so painful just to tell a buyer when a mistake was made? Much easier to just ignore and hope they won't notice.
i***s (227)- Feedback left by buyer.
Past 6 months
Verified purchase
Received as described and well packaged. Thank you