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Kettering Koi and Ponds

Kettering Koi and Ponds

947K items sold
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About us

Kettering Koi & Ponds operate from two modern warehouses suppling Aquarium Reptile Pet and Pond products. We use only the most reliable carriers (Royal Mail & DPD) and this along with our up to date pick pack and dispatch facilities mean you can be confident your goods will arrive quickly and in good condition.

As well as suppling goods from most of the leading brands we also import products directly enabling us to offer items at exceptional value.
Location: United KingdomMember since: 02 Jul, 2003Seller: koi-and-ponds

Business details

Business name: Kettering Koi & Ponds LtdFirst name: RSurname: HenburyAddress: Unit 8, Orion Way, Kettering, Kettering Business Park, Northamptonshire, United Kingdom NN15 6NLPhone number: 01536515304Email: sales@ketteringkoi.comVAT number: GB 395938485CRN: 04599369

Feedback ratings

Last 12 months

Positive36,627- positive Feedback in last 12 months
Neutral203- neutral Feedback in last 12 months
Negative94- negative Feedback in last 12 months

Detailed seller ratings

Average for the last 12 months
Accurate description
5.0
Reasonable postage cost
5.0
Delivery time
5.0
Communication
5.0

Seller Feedback (436,380)

  • z***z (119)- Feedback left by buyer.
    Past month
    Verified purchase
    This is important - I ordered a fish pond UV kit and it came quickly and well packed - but I ordered the wrong one - i needed a 'special' version - I contacted and they got back quickly - I asked if I could swap, but they do not sell the 'special' - BUT just said send it back for a full refund - Great contact and service - Top rated Ebayer
  • a***p (356)- Feedback left by buyer.
    Past month
    Verified purchase
    This item arrived on 04/06/2025. The item came sealed and well packaged, the air pump, tubing, valve and air stone, all came in pristine condition!!!. The air pump works perfectly and provides lots of bubbles/oxygene in my aquarium. A great priced item and good value for money!!!. Thank you for the very prompt and courteous service provided, a reliable and recommended seller that provides great customer service, communication and delivery times. A pleasure doing business with you!!! Thankyou!!!
  • 0***1 (182)- Feedback left by buyer.
    Past month
    Verified purchase
    They were very quick as I only purchased them a couple of days ago. They were exactly as advertised. The were packed well so there was no damage so they arrived in good condition. I think they were very good value. I shall definitely be recommending them to friends and family and of course anyone that asks about the seller. I’m very happy with the way it all went and will definitely be using them again which I allready have.
  • b***5 (179)- Feedback left by buyer.
    Past month
    Verified purchase
    Really pleased with customer service from this company. The package arrived damaged and I emailed them. They replied with a resolution straight away, which I agreed to, and a replacement was dispatched the same day. Only issue was that their phone number is wrong on their website.
  • f***l (253)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    very good co to deal with good price with free del ,i looked at another co and they asked for 5 00 del i orderd a b together and they saved me 10 00 i will use these again packaged well and next day delivery.
  • m***i (347)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    1st time buying this item normally buy from some one else but I'm actually going to swap to this seller. Item come in suitable packing there for the light was in perfect condition. This really was a blessing as needed the light urgent all the packing used was recyclable so happy with that. + Cheaper then our local pet shop who have to order in and takes 5 days brought and paid with this seller had in 3 days much better service with this seller
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