The drill bits never arrived, that said the seller contacted me to let me know they were held up in a warehouse and would not be able to give me a delivery date. They offered me my money back (which I accepted) and said when they doo arrive I could keep them as an apology. The refund was made the same day. I would have no problems buying from this seller in the future. Their communications were spot on.
g***l (174)- Feedback left by buyer.
Past 6 months
Verified purchase
this seller sent me the wrong oil cap and when I contacted them ,they first of all tried to find the correct cap but could not.This seller not only gave me a full refund without me sending the wrong one back but apologised for any inconvenience caused.This is the kind of E bay companies that are an absolute pleasure to deal with. Thanks again
0***0 (35)- Feedback left by buyer.
Past 6 months
Verified purchase
Unfortunately, the item arrived damaged and I couldn’t use it. However, I reached out to the seller and they responded quickly and professionally. I received a full refund without needing to return the item, which I really appreciate. Great customer service despite the issue – thank you!
o***o (1008)- Feedback left by buyer.
Past 6 months
Verified purchase
Top seller and excellent comunications, although my package did not arrive at all (It got lost in Evri system) the company were quick in sorting out a refund and acted with honour and respect. Many thanks A+++
s***l (2276)- Feedback left by buyer.
Past 6 months
Verified purchase
Item as described, great communication, quick dispatch. Recommended seller.
l***l (137)- Feedback left by buyer.
Past 6 months
Verified purchase
Wrong part sent out, when I contacted customer services they were extremely helpful and offered me a full refund without having to send the part back.