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Neotail

The seller is away until Thu, 06 Jun, 2024. Expect a delay in delivery until they return.

Neotail

2.9K items sold
262 followers
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About us

Location: United StatesMember since: 02 Mar, 2021Seller: neotail

Feedback ratings

Last 12 months

Positive346- positive Feedback in last 12 months
Neutral4- neutral Feedback in last 12 months
Negative3- negative Feedback in last 12 months

Detailed seller ratings

Average for the last 12 months

Accurate description
4.9
Reasonable postage cost
5.0
Delivery time
5.0
Communication
5.0

Seller Feedback (768)

a***n (67)- Feedback left by buyer.
Past 6 months
Verified purchase
The seller was AMAZING! I cannot believe how helpful and kind they were when I needed help due to my own error and misunderstanding. They went above and beyond to communicate and help me when I thought the Apple Watch was defective. (It wasn't at all.) I was super impressed with their service. Highly recommend!
a***a (411)- Feedback left by buyer.
Past year
Verified purchase
Great eBay business. I received the item broken due to usps negligence during shipping and Neotail gave me a refund.
p***o (891)- Feedback left by buyer.
Past year
Verified purchase
Item didnt match description. Saw it brand new but when it arrived, Battery was dead so I bought my own replacement.. once turned on now it says SIM LOCKED on setting.. ordered my own unlock online but it says phone cannot be unlocked we have to pay another $200 some for the unlock. I wasted $300 some from seller, $80 for battery and now another $200 some for unlocking? Seller wont help me in any way or even refund my money back. TERRIBLE CUSTOMER SERVICE AND BUSINESS! TOTAL RIPOFF!
Reply from: neotail- Feedback replied to by seller neotail.- Feedback replied to by seller neotail.
The buyer purchased a brand new factory sealed phone that was manufactured over 5 years ago. The listing states both "This phone is unlocked for use only with any CDMA + GSM carrier in the United States." and "Due to the age of this item the original battery will likely need to be replaced in order for the phone to function." The buyer intended to use it on a carrier outside the US. We gave the buyer both unlock and return options but the buyer wanted to keep the phone and receive a full refund.
o***o (557)- Feedback left by buyer.
Past year
Verified purchase
Items have arrived but one came scratched, should’ve added more protection instead having them side by side next to each other scratching them easily
l***c (1215)- Feedback left by buyer.
Past month
Verified purchase
Motorola one 5g phone arrived right on time. Great communication. Using it right now and works well. Brand new 4 year old phone that needed a lot of updating from android 10 to 11 and working on it. Needed and pleased. Many thanks to this seller. I'm leaving feedback from it right now so it works. Thank you again.
c***6 (3)- Feedback left by buyer.
Past month
Verified purchase
Practically brand new and it’s genuine Apple very pleased with the product the price and shipping. Great seller highly recommend…
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