Contacted seller same day as it was delivered regarding damage and it wasn't working or serviced as mentioned in description. Had to get sewing machine checked over and serviced by a professional . Seller would not face time me to help with the problems. Item was poorly packed that's why the metal on sewing machine was damaged. Wouldn't by of this seller again
a***a (328)- Feedback left by buyer.
Past 6 months
Verified purchase
The item was shipped fast and well protected. However, it arrived with a broken piece. I have contacted the seller and send him photos, but he didn't bother to answer to my messages. Very disappointed. Hopefully we'll be able to repair it but for almost £200, I expect a better customer service.
h***_ (246)- Feedback left by buyer.
Past year
Verified purchase
Very happy with the sewing machine. Exactly what I was looking for. Seller kept in touch with my questions and item arrived as promised and packed very well. Appreciate the Seller's attention and help with the sale.
b***b (272)- Feedback left by buyer.
Past year
Verified purchase
All seems in good working order. Packaged well and shipped fast. Many thanks.
n***s (191)- Feedback left by buyer.
Past 6 months
Verified purchase
I purchased the sewing machine and it didn't work, the seller asked me to get a different thread, and I did, he asked me to get a different needle, and I did, he asked me to get new bobbins, and I did. This pushed it a day past the return by date. So now I am stuck with a faulty machine. So will have to claim through paypal.