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NWT (Heating & Bathroom Supplies)

NWT (Heating & Bathroom Supplies)

86K items sold
858 followers
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  • About us

    NWT Direct is a Market Leader in the Manufacture & Supply of the Highest Quality Radiators, Heated Towel Rails, Electric Panel Heaters and Bathroom Products at the most competitive UK prices!

    Based in Conwy, North Wales we have a large office, showroom and warehouse operation offering stocked goods for expedited delivery or collection. We have a highly trained team of staff for any sales or technical queries which you may have to help with your purchase.

    Browse our extensive ebay shop to find your perfect heating and bathroom solutions.
    Location: United KingdomMember since: 03 Mar, 2004Seller: nwt-direct
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About us

NWT Direct is a Market Leader in the Manufacture & Supply of the Highest Quality Radiators, Heated Towel Rails, Electric Panel Heaters and Bathroom Products at the most competitive UK prices!

Based in Conwy, North Wales we have a large office, showroom and warehouse operation offering stocked goods for expedited delivery or collection. We have a highly trained team of staff for any sales or technical queries which you may have to help with your purchase.

Browse our extensive ebay shop to find your perfect heating and bathroom solutions.
Location: United KingdomMember since: 03 Mar, 2004Seller: nwt-direct

Business details

Business name: NWT Direct (Conwy) LtdAddress: Unit 5, Conwy Morfa Enterprise Park, Parc Caer Seion, Conwy, Gwynedd, United Kingdom LL32 8FAPhone number: 01492573738Email: info@nwtdirect.co.ukVAT number: GB 309360610CRN: 11670736

Shop policies

Postage

Feedback ratings

Last 12 months

Positive128- positive Feedback in last 12 months
Neutral0- neutral Feedback in last 12 months
Negative4- negative Feedback in last 12 months

Detailed seller ratings

Average for the last 12 months
Accurate description
4.9
Reasonable postage cost
5.0
Delivery time
4.9
Communication
4.9

Seller Feedback (31,119)

  • c***3 (19)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Although I had a problem on the initial order where i received the wrong item, the customer services team were fantastic, they replied instantly and have been really helpful. I got my refund promptly and they ensured that when I re-ordered again the item was correct and was dispatched really quickly. You can tell how good a company is by the way they deal with issues!
  • d***u (461)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    As described, well packed, super fast delivery, I recommend this seller
  • 8***s (11)- Feedback left by buyer.
    Past month
    Verified purchase
    Item never turned up. Parcel force claimed to of tried to deliver twice but no slips were ever left then rearranged deliver to post office which was accepted then told the next day was to big so needed to re organise re delivery again. So did had confirmation saying was being sent for then to be told been returned to sender. Went through process of what happened parcel force wouldn’t take responsibility so supplier wanted to take £75 from the order which I never received. Wouldn’t ever use again
  • b***b (694)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    I ordered what I thought would be a brushed copper radiator but once I saw that it wasn’t that colour I requested a return but, sadly due to being away I missed the return window by 2 days and so it was declined by the seller. They ignored my first message to them and offered no real customer service in response to my second email. So sadly I have to reflect my negative experience with them in my feedback.
    Reply from: nwt-direct- Feedback replied to by seller nwt-direct.- Feedback replied to by seller nwt-direct.
    Outside of ebays return period. Item received matched images and description exactly (did not match in colour to a tap the customer had purchased from an alternative supplier) then threatened feedback regarding the return. A customer who believes that ebay policies do not apply to them.
  • a***y (2092)- Feedback left by buyer.
    Past month
    Verified purchase
    Great seller,very fast delivery,thank you
  • y***r (119)- Feedback left by buyer.
    Past month
    Verified purchase
    Heating element supplied as described and on time.
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About us

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