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OfficialConfectious

19K items sold
413 followers
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About us

We started making our tasty treats with pots on a stove, now we have bigger pots. We're completely handmade on a modest scale. Buying direct from us gives you the freshest possible products.

We also sell the ingredients we use in our BRC AA grade factory - at wholesale prices to keep you happy.
Location: United KingdomMember since: 04 Apr, 2002Seller: tramock

Business details

Business name: Aldomak LtdFirst name: DarioSurname: RiccominiAddress: Aldomak Ltd, Giffnock, G46 7TL Glasgow, Thornliebank, United KingdomPhone number: 014163707800Fax number: 01416370300Email: management@aldomak.co.ukVAT number: GB 262197062

Detailed seller ratings

Average for the last 12 months

Accurate description
4.9
Reasonable postage cost
5.0
Delivery time
5.0
Communication
5.0

Seller Feedback (4,986)

d***7 (2062)- Feedback left by buyer.
Past 6 months
Verified purchase
Arrived Fast Post**Item New & Fresh As Described**10/10 Secure Hygienic Box Packaging**Good Communication**Absolutely Delicious Nougats First Class Yumminess**Great Price & Fast Service**I Would Definitely Recommend**5**Star**Seller**DELIGHTED**THANK YOU**
d***7 (2062)- Feedback left by buyer.
Past 6 months
Verified purchase
I Spent £50 With This Seller---Order Arrived Short Dated-- Only 4 Weeks Sell-By-Date--Seller Offered No Apology Or Solution To Post Out Another Box With The correct 6 Month Sell-By-Date As Advertised--Item Was Returned To Seller--This Problem could Have Been Sorted Out Easily--Such A Shame--Very Disappointing Service & The Seller Has Now Lost A Good customer.
Reply from: tramock- Feedback replied to by seller tramock.- Feedback replied to by seller tramock.
You asked for an immediate refund and return - so we did just that. The product has 6 months from the date of manufacture, so your particular box had been in stock for a while (winter is not so popular for ice cream nougats). Apologies, the shelf life did not meet your expectations.
Follow-up from: d***7- Feedback followed up on by buyer.- Feedback followed up on by buyer.
This seller was given ample time to apologise and rectify the problem which he failed to do, hence the customer's request for a refund. (1) He could have sent out another box with the correct sell by date.(2) He could have apologised.(3) He could have contacted me to sort out the problem.. He did none of the above. Now having received negative feedback he blames the customer.....absolutely priceless.
6***d (224)- Feedback left by buyer.
Past 6 months
Verified purchase
The item ordered was exactly as described. Was very pleased with prompt delivery of same - item arrived on 5 April. Also quality and quantity of confectionary was very good in relation to cost of same. Transaction satisfactory. Thank You, Stephen.
2***y (1554)- Feedback left by buyer.
Past 6 months
Verified purchase
Item just as described, well packaged and delivered on time, recommended seller.
d***o (905)- Feedback left by buyer.
Past 6 months
Verified purchase
Item arrived on time and as described. Professional seller. Enough said other than thank you!
d***i (523)- Feedback left by buyer.
Past month
Verified purchase
Well packaged, quickly dispatched. Just as described. Delicious