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Outsunny

Outsunny

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  • About us

    Outsunny is a trusted supplier of outdoor and garden product ranges. You can transform your outdoor space into a new, chic, trendy, family-friendly living space for all your family and friends to enjoy.
    Location: United KingdomMember since: 27 Jan, 2011Seller: outsunny
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About us

Outsunny is a trusted supplier of outdoor and garden product ranges. You can transform your outdoor space into a new, chic, trendy, family-friendly living space for all your family and friends to enjoy.
Location: United KingdomMember since: 27 Jan, 2011Seller: outsunny

Business details

Business name: MH Star Uk LtdFirst name: OUTSurname: SUNNYAddress: 27 Perivale Park, Horsenden Lane South, Greenford, Perivale, London, United Kingdom UB6 7RHPhone number: 08002404050Email: enquiries@mhstar.co.ukVAT number: GB 103973325, IE 3477637RHCRN: 07361121Additional information: Customer satisfaction is our number one priority, however, if you are unhappy with your purchase please do not hesitate to contact us on the phone number above. Our Customer Service phone line is open Monday – Friday, 9am to 5pm and will be happy to assist you regarding any order query. Alternatively, you can email us through eBay directly. Simply click on your order and select ‘contact the seller’. We aim to respond within 24 hours (however weekends and peak times might take longer).

Feedback ratings

Last 12 months

Positive45,258- positive Feedback in last 12 months
Neutral711- neutral Feedback in last 12 months
Negative427- negative Feedback in last 12 months

Detailed seller ratings

Average for the last 12 months
Accurate description
4.9
Reasonable postage cost
5.0
Delivery time
5.0
Communication
5.0

Seller Feedback (200,278)

  • i***l (134)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Excellent customer service. This glass topped garden table was delivered on time but on opening the packaging the glass had shattered during shipping. The seller responded promptly to message and agreed immediately to replace the item which was then shipped and delivered promptly and undamaged. Excellent customer service. The table itself was easily assembled and is exactly as ordered. Many thanks.
  • n***r (3255)- Feedback left by buyer.
    Past month
    Verified purchase
     Perfectly described by seller, amazing value, superb communication and super fast securely package dispatch and delivery. Step-by-step notified delivery status provided. First time purchase of this type of umbrella, set against the patio it stops the excessive sunlight. Just the one pole to assemble by pushing a pin inwards, very easy. Highly recommended item and seller. Thank you, 
  • a***k- Feedback left by buyer.
    Past 6 months
    Verified purchase
    As Described Very FAST DELIVERY Very Very GOOD PKG. Arrived Sealed and BOXED in a STRONG Cardboard BOX Unopened YET ! Left in Store in the Box until SUMMER ! if it Ever Arrives ! Would Buy This Item again from this BRAND as I know it is Quality and Value A Great BRAND and sure we will LOVE this item and its Place in the Garden it will in SUMMER occupy! Thank You for Our order Thank You for a Great Quality BRAND Item and A1 Service and Delivery. Kind Regards Mrs Christina gk.
  • m***m (657)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    The parcel was delivered in good time well packaged and clearly labelled with exactly what was advertised inside. This is going to help me resolve my situation following a medical problem. I am very happy with my purchase and customer service, I would highly recommend this seller as this was a straightforward purchase of a quality, great value for money product. Only little niggle was trying to lower the seat, the problem was easily solved with a hammer and a screwdriver. Adrienne 😀
  • a***i (169)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Unfortunately the product arrived in a damaged box that the courier had resealed. There were parts missing thus we were unable to put the item together. On messaging the seller they very quickly offered a full replacement which arrived within 48 hours. Excellent service by this seller to resolve a problem which was probably to do with the courier. The actual product is brilliant.
  • r***i (1692)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Fast dispatch. Well packed and confirm safe receipt of garden tool shed in flat pack mode. Product as described. Seller communication good. Now waiting until after the Easter holidays for construction. No problems encountered. All good.
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