531 items sold
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About us

Happy Sofas is a family-owned, family-run business, which has been producing fine, hand-made British upholstery since 1993, from the heart of Lancashire.
Our wider family are our highly skilled workforce, many of which have served the company for over 25 years. Each member of our team put their heart and soul into every piece of furniture they make and once completed, each sofa, chair, or footstool is proudly signed by the craftsman who made it. Over the years, our success and reputation has been built on recommendations from our customers who regularly recommend us to their family and friends.
Location: United KingdomMember since: 30 Sep, 2022Seller: palm-uk

Business details

Business name: Palm Interiors LtdFirst name: Muhammad WaseemSurname: BootaAddress: Bright Street Mill, Stanley Street, Blackburn, Lancashire, United Kingdom BB1 3BWCRN: 13972240

Detailed seller ratings

Average for the last 12 months
Accurate description
4.6
Reasonable postage cost
5.0
Delivery time
4.3
Communication
4.7

Seller Feedback (97)

  • a***- (72)- Feedback left by buyer.
    Past year
    Verified purchase
    Absolutely gorgeous excellent value and service from seller highly recommended this company thrilled with product delivered early men very helpful and friendly
  • o***v (1400)- Feedback left by buyer.
    Past year
    Verified purchase
    Great items at a great price. Sofas are stunning and the pictures don't do them justice. Super quick delivery, paid and delivered within a week. Couriers also brilliant, delivered to room of my choice, unpacked and set up. Couldn't be happier, would recommend seller and Couriers. 5 star service *****
  • w***r (1551)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Shame on this seller, had my order since 15 December contacted them several times for a delivery date which they failed to provide. No sofa and no refund and it's now 27th December. Please read this sellers feedback before placing any order with this company which I wish I had done! The seller is using fake tracking numbers that don't exist and this company has several different names that they are using in the Blackburn and Burnley areas. Don't waste your money,time, or trust on this seller 👎
    Follow-up from: w***r- Feedback followed up on by buyer.- Feedback followed up on by buyer.
    This seller and so called companies involved with are a complete Sham and Liars.This seller didn't deliver my sofa after chasing deliveries with these associated companies. The woman from Happy Sofas neglected to return my calls and also lied regarding delivery and also about processing a refund. It is now 31 Dec and I haven't received either the sofa I ordered on 15th Dec or a refund. This Seller is a disgraceful human being and shouldn't be allowed to trade.He is nothing but a Scammer, WARNING
  • l***i (665)- Feedback left by buyer.
    Past year
    Verified purchase
    Really nice looking sofa and comfy enough but absolute joke of delivery service.got phone call on the Thurs that it would be delivered Monday and would get call the day before, hear nothing till Wednesday that its getting delivered the next day but gets rescheduled another 2 times after that and even the delivery guy was quite rude on the phone as he was clearly driving at the time and couldn't make each other out so he hung up the phone and didn't call back until he was doing my next delivery
  • i***e (831)- Feedback left by buyer.
    Past 6 months
    Verified purchase
    Do not buy from this seller. We were delivered a defective sofa with mismatch colour cushions. Delivery was reorganised 4 times and communication stopped from the seller when we tried to send the sofa back Please avoid at all costs to save the hassle
  • c***o (1383)- Feedback left by buyer.
    Past year
    Verified purchase
    Excellent seller highly recommended perfect transaction quick delivery a1 from ordering to delivery thank you great value